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Quality Management

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Systems Under Stress Make More Mistakes

Posted by Steve Harden in Quality News on Tue, Mar 16 2010

The current economic climate has negatively affected health care safety. The economy is just one in a long line of stressors to impact patient safety. What do top-performing hospitals do to overcome these stressors and maintain high level of safety? A...
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Could the management of Clinical Audit processes have helped Mid Staffordshire NHS Trust?

Posted by LornaE in Quality News on Fri, Mar 12 2010

The situation at Mid Staffordshire NHS Trust has been one of the most highly publicised management failings within the NHS in recent years. The Robert Francis Inquiry report was published last month, and the conclusions and recommendations of the final...
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Q-Pulse Version 5.7, coming soon!

Posted by Daniel Rae in Gael News on Fri, Mar 5 2010

Version 5.7 will be the next release of Q-Pulse and will be made available to customers in April 2010. There will be a range of improvements and performance increases included with the release. To give you a taste of what is included, I’ve listed...
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Academy Live Training - March 2010

Posted by katrina in Academy News on Mon, Mar 1 2010

We are pleased to announce the topics for the two Academy Live training events taking place in March. Topic : CA/PA Wizard Design Tips Date and Time : Friday 12th March 2010, 3pm (GMT) Overview : Those of you who use the CA/PA module will understand the...
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Customer Service Director's introduction

Posted by Mark Fuller in Gael News on Thu, Feb 25 2010

Starting a new job always fills you with a mixture of emotions - new challenges, new people, new ways of working - so it was a really strange experience to move into a role where I fully understood the challenges, knew most of the people and found myself...
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COO's update, February 2010

Posted by Ashley in Gael News on Thu, Feb 25 2010

2010 sees us celebrating the first anniversary of our move to our new headquarters at Orion House, which is already filling up as we continue to grow and expand. If you haven't already updated your accounts with our new address details, you can find them...
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Gael Announce Global Support

Posted by Mark Fuller in Gael News on Thu, Feb 25 2010

At Gael, while we continue to provide support that's amongst the best on the market, we're aware that there's always room for improvement. As our customer base continues to grow and expand, it's absolutely vital that customers can get the Q-Pulse support...
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Academy Live – Re-designed

Posted by Mark Fuller in Academy News on Thu, Feb 25 2010

It’s been a busy time for our Academy offering over the last twelve months as we have made significant strides in how Academy is delivered, reliability and used by our members. As always, there is no rest for the wicked. We have recently turned...
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The Community is two years old – help us make it even better!

Posted by Daniel Rae in Gael News on Wed, Feb 24 2010

Yippee, it's Gael Community's 2 year birthday! Around two years ago, we launched this site, Gael Community, to provide a single location for all your compliance and Q-Pulse needs. After two years of steady membership growth, the Community is over 2,500...
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Should Surgical Checklists be Used? It depends on who’s under the knife

Posted by Steve Harden in Quality News on Wed, Feb 24 2010

Dr Atul Gawande and a team of researchers studied what happened when surgeons involved in the WHO Surgical Safety Checklist research project were asked if they would continue to use the checklist after the research project was complete. Eighty percent...
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