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Quality Management

Find out more about Gael's complete quality, compliance and regulatory management system.

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Risk – It’s all around us, how are you dealing with it?

Posted by Paulc in Gael News on Wed, Sep 1 2010

In this uncertain and litigious climate, more emphasis is being placed on managing risk than ever before. Whether that involves handling a minor issue on the spot or assessing a major decision that could have an impact on the future of the organisation...
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Gael Ltd - Listening, Acting and Improving

Posted by Mark Fuller in Gael News on Wed, Sep 1 2010

To run a strong business, you’ve got to listen to your customers and act accordingly to their wants, needs and requirements. Gael’s success during the last 15 years or so can certainly be put down to doing just that. By having a strong rapport...
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Breathing new life into Customer Services at Gael

Posted by MarkCl in Gael News on Tue, Aug 31 2010

My name is Mark Clapperton and I have recently taken up the new role of Customer Services Consultant for our Healthcare customers and have been at Gael for about 2 months now. It’s my job to ensure that the needs and expectations of our customers...
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The Healthy NHS Board launches ‘Principles for good governance’

Posted by Gregor McCall in Quality News on Mon, Aug 30 2010

The Healthy NHS Board launched its guidance document for boards. ‘Principles for good governance’ sets out the principles for good governance and outlines the different roles, responsibilities and building blocks that make an effective board...
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NHS Governance - Open University report evaluates new arrangements

Posted by Gregor McCall in Quality News on Mon, Aug 30 2010

Governance Within the NHS The idea of 'good governance' has risen to greater prominence in the NHS just as it has in other sectors. The importance of governance has become more apparent not least as a result of various 'scandals' in the health services...
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COOs update – August 2010

Posted by Ashley in Gael News on Mon, Aug 30 2010

Despite the general negative business conditions that seem to be reported daily in the press, Gael continues to buck the trend. Our product offerings appear to still provide a cost effective investment to helping companies improve the way they manage...
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Q-Pulse Offline Audit – A World Of Opportunity

Posted by Paulc in Gael News on Mon, Aug 23 2010

Introducing Q-Pulse Offline Audit - a new application that’s set to extend the Q-Pulse solution. But what is it, what does it do and what does it mean for your organisation? Well, try to picture the scene. A UK-based organisation has hundreds of...
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How you can improve your compliance processes and activities

Posted by MarkConnolly in Quality News on Fri, Aug 20 2010

We are holding a Webinar on ‘How to improve your compliance processes and activities.’ This will be of interest to different roles within your business: If you are an IT professional wanting to know how this system securely fits within your...
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Revised MHRA Inspection Manuals

Posted by Gregor McCall in Quality News on Wed, Aug 18 2010

Below are links to what MHRA inspectors are now getting trained on for inspecting blood establishments: Common Criteria for the Inspection of Blood Establishments (Manual) http://www.eubis-europe.eu/eubis_manual_details.php Audit/ Inspection Training...
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Managing patient safety alerts

Posted by Gregor McCall in Quality News on Wed, Aug 18 2010

The media spotlight is on Trusts managing patient safety alerts, after documents seen by Channel 4 News reveal hospitals across England have been accused of putting patients lives at risk by failing to comply with key safety measures. The papers, released...
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