A new monograph from the Center for Healthcare Governance in the USA describes how hospitals boards can weave quality and patient safety into the fabric of their organisations.
In Putting Quality First: How Boards Can Make Quality Improvement a Higher Priority, the author, David Bjork discusses formal and informal processes boards can use for moving quality higher up on the organisation’s agenda, focusing on the components of performance management. The monograph also examines how less formal processes can be used to signal a greater emphasis on quality, and provides practical tips and tools boards can apply to improve quality in their own organisations.
For further information, and to order a copy of the monograph, click here.
The Center for Healthcare Governance is the American Hospital Association’s resource for governance information, tools and counsel to promote excellence in health care governance.