For dairy food manufacturers, maintaining and improving safety and quality is vital in consistently delivering safe, legal and wholesome products, and in managing their quality management system (QMS), Riyadh-based dairy foods company Almarai has chosen a solution from Scottish software developers Gael Ltd.
As the largest dairy foods company in the Middle East, Almarai produces and markets high quality fresh dairy food products throughout the Gulf Cooperation Council (GCC) countries; with more than 7,500 employees from 29 countries, and more than 73,000 livestock, Almarai is also the largest integrated dairy foods company in the world.
Q-Pulse can help food manufacturers to plan, issue and track audits more easily, to respond to non-conformances and review corrective actions more quickly. Hundreds of food manufacturers worldwide use Q-Pulse to demonstrate compliance on demand to standards including ISO 9000, 14000 and 22000, to customers, regulatory authorities and certification bodies.
In 2005, Almarai became a publicly listed company, and as well as maintaining the quality of our products, we also had to satisfy more than 125,000 new shareholders
explains Khaja Lashkari, Almarai’s Quality Systems Manager.
As an ISO 9001:2000, ISO 14001, ISO 22000:2005 and ISO 27001:2005-certified company – as well as the first dairy farm in the world to gain ISO accreditation – we will be able to integrate the QM systems throughout Almarai with Q-Pulse Enterprise, as well as to maintain compliance with both our internal and ISO systems.
Designed for implementations with high numbers of either national or international locations, Q-Pulse Enterprise Edition is a fully scaleable solution that enables organisations to extend their QMS throughout the supply chain by giving employees, suppliers and customers access to QMS information.
Q-Pulse Enterprise enables our five main divisions throughout the GCC, including our sales depots in remote areas and even our suppliers in other countries, to respond online to non-compliances raised to them using its web client
says Khaja Lashkari.
We selected Enterprise Edition to help us to demonstrate compliance, reduce our exposure to risk, and identify opportunities to continually improve. Q-Pulse has helped us to optimise performance, resources and productivity as well as to promote a culture of continuous improvement.