Customer Zone

Welcome to the Community's Customer Zone - your first stop for Q-Pulse support and resources. Use this to access the Knowledgebase, the Q-Pulse forums, our Product Roadmap and downloads.

Knowledgebase

The Knowledgebase is a database of technical and usability guides for Q-Pulse users.

Q-Pulse forums

The Q-Pulse discussion forums let you communicate with other Q-Pulse users and Gael staff about Q-Pulse. 

Product Roadmap

The yearly product roadmaps show you the work we are doing on Q-Pulse, including updates, enhancements and new features. The roadmaps are updated quarterly.

Downloads

You can download Q-Pulse information, recorded sessions, patches and other resources from the Downloads section.

Upgrading

Read this to learn about the options you have when upgrading Q-Pulse.

Version Comparison

This document outlines the differences between Version 4.2 and Version 5 of Q-Pulse.

Q-Pulse Support

You can reach our team by:

T: +44 (0)1355 593400
E: support@gaelquality.com
F: +44(0)1355 579191

If e-mailing, please state the following in your message:

• Name
• Company Name
• G-Number
• Version of Q-Pulse in use
• Description of the problem

Our help desk is available Monday - Thursday 08.30 - 17.30 and Friday 08.30 - 17.00 (UK time)