We (Council) use GroupWise <where's that "throwing up" smiley?>. That in itself if bad enough, but we're also "officially" still using - are you sitting down - MS Office 97 ... yes, you are reading correctly ... Office 97.
Anyway, Grouwise - compared to Outlook - would have to be the single most cumbersome, user-repelling email client out there. You know how in Outlook everything is stored in a data file ... if you have the username and password, you can open it. Not with Groupwise ... if an employee changes positions - and thus username - they need to beg our IT department to transfer their entire mailbox to the new username; and then, if for some reason the timing is off and their old username is removed from the system before the data transfer ... well, kiss your old emails, appointments, etc. good bye.
Also, in Outlook you can export just about anything ... easily and into "common" file formats. Not in Groupwise ... there's nothing to help the user ... nothing at all. I firmly believe that whoever designed Groupwise has a passionate hate for end users ... the interface is crap, it doesn't talk to anything (without forcing it), synchronising phones and PDA's is a nightmare, the Tasks module is virtually useless, rant, rant, rant ...
Drawing an analogy to technological development, I think by the time cars are floating through the air, powered by free & 100% green energy, our organisation might be ready to adopt Vista. Well, we're only just getting ready for XP and Office 2003 ...
Anyway, that was my Friday rant ... I'll look at some bike pictures now and start grinning again ... :)