Hi

I was wondering how people are working with this on Qpulse.  We currently have a number of paper based competency lists.  These give the specific competency and next to this the level (i.e. observed, performs, competent, fully competent).   We will sign and date against each level as it is completed.

QP5 seems to operate in the opposite fashion.  i.e. you set a level and then assign the specific competencies to this.  Trying to implement the above means that you have to enter each competency multiple times (i.e for each level).  This means that you end up with a lot of typing and a very long list.

I would be interested to know how people are using the competency part of QP5 as it currently doesn't seem to be very efficient.

Regards

Dudley

Good points Dudley,

 As it happens, we are not using the competency part, as it doesn't match up to our requirements, and we cannot get the necessary reports from it.

KB

• We entered each job description in the document module (done for document control anyway)
• Created a training course for the Job Description
• Created a competency for each job description.

The process I've seen most customers adopt is as follows:

1. Competency created with multiple levels of achievement (beginner, intermediate, expert, etc)

2. Requirement of completing a course added to the competency level.

3. The course is scheduled in training and then once complete the person record is updated to show "competent".

As Sonya mentioned, you can have these created and then assigned to a job role so that when a new member of staff is taken on they are automatically assigned with the requirements of their position.  It can take some time to configure initially but once setup you will be able to add new staff relatively easily.

Has anyone else been using the training module in a different process?

I am a user in th UK Healthcare (Medical Laboratories) sector, where competence assessment has just been given added importance by the new version of Clinical Pathology Accreditation standards that require regular competence assessment for all members of staff at all levels.

We have a pretty good system for this already, but it is paper-based, which presents real problems. I would like to replace this with A QPulse system eventually and am particularly encouraged by the ability to create training event based on documents (SOPs for us). The events can then be given a default renewal period & this can then be varied per individual depending on their role & rotation plan.

The problem is that, like the other posters here, QPulse uses a hierarchy where events are attached to competency levels. This is OK so far as it goes and actually works quite well with the UK NHS Knowledge & Skills Framework competence assessment framework that is used throughout the NHS. The problem is that we already have a national e-KSF database that we are told we must use for KSF assessment. This does not fulfil the requirement to assess competence in specific procedures, however and this is often of more immediate importance to medical labs (e.g. ensuring that personnel rotating around several labs maintain competence).

What we would really like is the ability to attach a competence score to training events or to specific procedures. The only way I can see of doing this at the moment (other than by doing it on paper & attaching documents) would be to customise one of the fields used to score a training event. At present there are fields for scoring the trainer, the event & an overall score. We would probably want to retain the first two and the overall score does not seem to be calculated from the other two, so I could rename this as Comeptence Score. We would then have to train users to score this on a scale of 1-4. I can foresee a hitch though since trainees can edit these fields (the aim being to assess competence of the trainer), which you would not want in order to prevent people hiking their own scores! It would also be quite difficult to get the scores out in a report.

Hmm - better submit this in the developments wanted thread