CA/PA Module: Adding 'Recorded By' in CA/PA Record - Q-Pulse 5.6 - Gael Community
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CA/PA Module: Adding 'Recorded By' in CA/PA Record - Q-Pulse 5.6

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Michael Carlson Posted: Tue, Mar 2 2010 18:49

We use the CA/PA Module to record Customer Concerns in addition to formal CA/PAs.  As such, all records are intitiated by employees to capture a specific customer's issue.  The non-conformance record already captures the customer's company name and the name of the customer contact, but we would find it very beneficial if the name of the employee creating the record is also captured on the record itself.

I know you can add 'Recorded By' as a column in the CA/PA List, but this requires additional time and training and clicking and searching to do so.

Has anyone been faced with this request?  How was it solved?  Thanks for your help!

Michael

Michael Carlson | Director of Global Quality Assurance

3E Company

1905 Aston Avenue | Carlsbad, California  92008

760.602.8669 (office) | 760.473.6614 (mobile)

mcarlson@3ecompany.com | www.3ecompany.com

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